Orders are eligible for return only within 3 days from the date of delivery. Customers can request either a return or an exchange by sending an email to support@maatshi.com with order details and the reason for return. Our support team will review the request and revert with an appropriate action.
Custom-tailored orders are not eligible for return or cancellation.
In case of damaged or incorrect items, product being returned are eligible for return / replacement only if it is intact with price tag, untampered, unused, or unwashed. Photograph of the product is mandatory to consider the request.
Reasons for return / replacement could be size fitment issues, product in damaged condition, missing item only
Customers are eligible to request a replacement of a product or we could issue Gift card / Refund based on request in consideration. Refunds or gift cards will be processed only after quality approval once the returned item is received.
Refunds will be credited to the original payment mode within 7–10 working days from initiation.
For exchanges, reverse pick up and replacement logistics chargeof ₹135/- would apply, and the replacement will be dispatched within 3 working days of approval.
International Orders:
We do not accept returns for orders from countries outside India
Every international order goes through intense quality check before dispatch. Despite that, if there are damages / missing items, email to support@maatshi.com to be sent. The request will be reviewed and action of gift card / Refund will be decided based on the situation. Photograph of the damaged product is mandatory to review the case.
Let Customers Speak For US
Let customers speak for us
from 343 reviews
Beautiful suit
Beautiful suit. Same as shown in pic. So soft and shiny material.
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At Maatshi, we believe that fashion is more than just clothing—it's an expression of who you are, unapologetically bold and endlessly dynamic. Our curated collections are designed for today’s modern woman, one who effortlessly blends elegance with confidence and grace. Every piece in our store is thoughtfully crafted to reflect the perfect balance between tradition and contemporary flair, making sure you feel empowered, all the time.
